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Frequently Asked Questions

This applies to any product purchased from this site.

My members login details are not showing up . I just signed-up

Your login details have also been automatically emailed to you in your members welcome letter.

Make sure it isn't in spam block or in your junk mailbox. Once you find it, please add it to your "safe senders" list.

What is the return policy for ?

For digital orders, we have a 60 day money back guarantee. We accept returns on physical products within 60-days of receiving your order. All returns must be sent to Product Returns at 8650 Genesee Ave Ste 214, San Diego, CA 92122.

What time does it take to get my package delivered?

Digital orders will be sent to you immediately after they have been purchased. To ensure that your login details are not being emailed, you may want to check your spam folder.

Physical product orders will be dispatched in 3-5 working days. It may take up 21 days for your package to reach you. You will receive a shipping notice once it has been dispatched. It will include your tracking information.

How much is shipping and handling?

Shipping and handling costs for US orders are $8.25. For Canadian orders, $14 and $25.